Serial Port problems with Nokia mobile phone software

PWI000100

Context

this document applies to :

  1. All versions of PowerINSPECT

Gripe no 

Summary

PowerINSPECT may fail to open the serial port, causing problems when connecting to measuring devices.  One possible cause for this is that the Nokia Connection Manager is already using the serial port.  Free the serial port by opening the Nokia Connection Manager, and 'clicking off' the picture of the connection.

Description

PowerINSPECT fails to make a serial connection to a measuring device, with an error message such as 

Unable to open serial port...

  

Access denied...

 

Problem cause

 Nokia Connection Manager software is locking the serial port.

Solution/Workaround

Start the Nokia Connection Manager software, and switch off the serial port connection.